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Data Recovery Process |
| 1. |
FREE Phone Consultation |
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| 2. |
Assess data loss extent and recommend most cost effective and suitable solution |
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| 3. |
Review pricing options including fixed, nominal evaluation fee and price range for data recovery service |
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| 4. |
Provide service agreement form detailing service and pricing options |
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| 5. |
Next, you decide whether you’d like to proceed with pre-recovery evaluation based on the consultation. |
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| 6. |
If you decide to proceed, sign the agreement form, remove and ship (package per instructions) the impacted hard disk drive to the NETGEAR address. |
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Pre-Recovery Evaluation |
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Upon receipt of the signed service
agreement and the impacted
hard drive,GearHead experts begin
the pre-recovery evaluation. |
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| 1. |
Analyze media and damage to determine condition of data |
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| 2. |
Generate GearHead Data Recovery Report which allows you to view all of your recoverable files before deciding to proceed with data recovery service |
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| 3. |
Provide guaranteed fixed price for data recovery service along with recovery service agreement form |
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Data Recovery Service |
| 1. |
Recovery of your data begins upon receipt of the signed service agreement form and payment |
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| 2. |
Engineers perform repairs and recovery of data using proprietary hardware and software tools/techniques |
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| 3. |
NETGEAR provides ongoing details of your recovery service |
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Final Deliverables |
| 1. |
Deliver recovered data on media
of choice
(CD, DVD or external hard drive, etc.) |
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| 2. |
Provide simple instructions on how to access and re-install recovered data |
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| 3. |
World-class customer service and technical support staff available
for assistance |
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Get the best from the NETGEAR GearHead Data Recovery Support:
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Flat pricing |
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No hidden charges
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Customer in control
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Great value
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| Call 1-888-615-3488
to buy our services.
Help is just a phone call away! |
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