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Your subscription to Gearhead BizSupport
Basic or BizSupport Premium include the
GearHead Network Analyzer (GNA),
the only application that combines
Network Inventory, Help Desk, Reporting,
Monitoring and Troubleshooting in a single,
easy-to-use interface.


 
 
 
 
 
  Catalog all your IP-based devices on your network:
 
  View your Windows, Mac, Linux PCs & servers, routers, printers and any other IP-based devices on your network.
  Gather relevant baseline data including software patches, upgrades and service packs installed in each device.
  Add important information such as software license, purchase price and physical location
of devices.
  Keep track of other assets such as phones
and office equipment.
  Store all inventory information locally and securely on your network.
   
 
 
  GNA generates report that you can
use to monitor network performance and
plan future expansion.
 
  Report lists software installed on your network devices, disk usage across the network, trouble tickets you've created in the past month, and much more.
  Create customized reports via a user-friendly interface.
  Export reports in PDF and Excel formats.
  Create and share report templates with other GNA users
 
  Stay in-step with what's happening on your network using GNA.
 
  Automatically identify PCs and servers with low disk space, detect the presence of unwanted software on your network, view the status of anti-virus updates, flag printers with low toner or ink levels, and offline servers.

  Receive email alerts when conditions are out of control limits
  Remotely view other monitors from one location
   
   
 
 
 
  When problems arise, Spiceworks IT Desktop helps you to quickly identify the cause and resolve the problem.
 
  See what software is on a machine that is causing it to run slowly.
  Launch your remote control tool from within Spiceworks.
  Compare two machines to see what settings are different.
  Ping machines to see if they are online.
  See traceroutes to identify the flow of data.
  Identify when a server is running out of capacity
   

 

 

 



*The GearHead Network Analyzer (GNA) is powered by Spiceworks.
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